Frequently Asked Questions

The InterContinental Minneapolis - St. Paul Airport opened in July 2018.

You can call 612-725-0500 24 hours a day to speak with a hotel representative.

We offer Valet parking for $57 a night and we also have a self-parking ramp and that is $34 a night.

If you are utilizing our restaurants, you have 2 hours complimentary in the ramp. You can stop by the front desk an receive your validation.

If you are using our Park and Fly, the parking rate will be added to your room. You can stop by the front desk to receive the validation to exit the ramp.

If you are coming for a group, you can either pay at the front desk or pay at the pay station.

We offer 2-hour validation for people who come in to eat at one of the restaurants. If you stop by the front desk on your way out, they will validate your ticket.

We are a pet friendly hotel; we allow up to two pets per room with a 100-pound weight limit. We do charge a nonrefundable $50 per pet fee, and if deep cleaning is needed, we may charge a $250 cleaning fee. 

All hotel guest will need a credit card or Debit card upon check in that will authorize for the full amount of the room as well as our $100 incidental, at checkout you can switch your payment to cash.

We do not offer a shuttle to the Mall of America. The hotel is a one block from the light rail station that is located in the new airport blue ramp. Skip the worry of finding a parking spot at the Mall of America. The light rail brings you right inside the Mall of America. 

We do have a park and fly package that you can book for your reservation, please call the hotel and we can give you the exact rate for the days you are looking.

All registered hotel guest must be 18 years or older to check in.

If you let the front desk know before you check in, we would be happy to accommodate this request for you.

Exit the hotel parking lot through the round-a-bout, follow the return to terminal signs, you will want to be in the far-right lane, follow the signs for rental car return.

By car: follow exit signs for airport-stay in left lane-entrance to hotel is on the left.  

Walking: From terminal 2- go to the hotel/taxi cab/shuttle p/u area and call hotel to schedule a pick-up. From terminal 1- leave blue ramp via walkway into gold ramp where ground transportation is located. Go to hotel/taxi cab/ shuttle p/u area-you will head to the side closest to the super shuttles-look for the sign with the Intercontinental logo on it. 

Yes, you would be able to mail it to us. Please ensure that you clearly label your name so we can alert your reservation, and we will have it waiting for you at the desk upon your check-in.

Yes, we would have to send over a credit card authorization form, you would then fill it out and send it back over. We then would call back to confirm the information as well as get the full credit card number.

It generally takes 10-15 minutes for either. However, going to Minneapolis can take a longer at times with the amount of traffic.

We have two restaurants at the hotel. La Voya serves breakfast, lunch, and dinner and is open Sunday & Monday from 6:30 AM - 5:00 PM; Tuesday - Saturday from 6:30  AM - 10:00 PM.

Bradstreet Craftshouse is open daily from 5:00 PM to 11:00 PM.

We also have our Lavazza Coffee Shop, open daily from 6:00 AM to 1:00 PM, and you can purchase snacks at the front desk at any time.

In-room dining is available daily from 7:00 AM - 11:00 PM.

The hotel offers a wide range of amenities for both business and leisure travelers, including:

• 24-hour fitness center
• Complimentary airport shuttle service
• Direct skyway access from MSP Airport Terminal 1
• On-site TSA Security Checkpoint for carry-on travelers (5 AM - 10 AM)
• Complimentary Wi-Fi
• Valet parking
• Pet-friendly accommodations
• On-site dining at LaVoya Brasserie and Bradstreet Crafthouse
• In-room dining service
• Concierge services
• Flexible meeting and event spaces
• Premium guest rooms and suites
• Convenient access to Mall of America, downtown Minneapolis, and downtown Saint Paul

Learn more

Outside of our dining outlets, we have a TSA checkpoint available on the 3rd floor with direct access to concourse C in the airport.

We do have one private space that could hold up to twelve people. However, for larger groups we can position them in one area of our main restaurant. If that does not meet your requirements, we could place you in one of our banquet spaces through our sales department.

Yes, upon request a guest can order from La Voya or Bradstreet instead of ordering off the room-service menu.

Airport parking can vary visit www.mspairport.com/parking for different ramps and rates. 

The on-site TSA security checkpoint is available daily from 5 a.m. to 10 a.m. for guests traveling with carry-on luggage.

Guests traveling with checked luggage can easily access Minneapolis–Saint Paul International Airport using our complimentary airport shuttle service. The shuttle provides convenient transportation between the hotel and both MSP terminals. Guests traveling with carry-on luggage only may also use the direct skyway connection and on-site TSA security checkpoint to access Terminal 1.

Our shuttle is able to hold up to 10 people.
 

Our hotel shuttle is not wheelchair accessible. If you need a wheelchair-accessible shuttle, you can arrange transportation with the MSP Airport shuttle directly by calling 612-794-4147.

Yes we do, we have 30,000 square feet of meeting space. The space differentiates in sizes and can accommodate anywhere from 10 to 1200 people, depending on which space you choose.

2^nd floor of the hotel.

Courtesy blocks are available up to 10 rooms per night for the night prior and the night of the wedding

Discounted rates are available, rates vary depending on dates and availability

The discounted rates are available to book up to 30 days prior to the arrival date

A complimentary wedding suite will be offered on the night of your event should you book your reception at the hotel

A complimentary tasting is offered for a contracted wedding as part of the planning process

We allow wedding cakes from licensed vendors.  We will cut and serve the cake to your guests in place of the dessert we would have offered at the same price

While there is a charge for parking in the ramp adjacent to the hotel, we can work with you to put together a discounted rate for guests attending your special event

Passport Ballroom can accommodate up to 550 guests for a seated dinner with a dance floor. Altitude can accommodate up to 120 guests for a seated dinner with a dance floor.

We have multiple spaces of varying sizes and lovely ambiance that would be a perfect fit for a rehearsal dinner and/or gift opening. View our newly created packages - Learn More

We offer both packages and consumption options and different tiers to suit every taste!