Sophisticated Luxury and Ultimate Convenience

"The staff was excellent at maintaining COVID-19 standards."

Just one night in this beautiful hotel. I enjoyed the nice room. The bed was very comfortable. Great nights sleep. I appreciate a hotel with a good bathroom. Clean, stylish and amazing shower. Luxury robe and ambient, soft lighting bathroom night lights. Make sure to reserve a spot for the gym. Clean and well equipped. Lots of room for good workout If you want a great nights sleep, this hotel offers plenty of amenities. The staff was excellent at maintaining COVID-19 standards. I would not hesitate to return.

"tops in virtually every category"  

We had to take an early morning flight out of Minneapolis, and we stayed overnight to make a comfortable transition. The location, hotel, staff, and restaurant are equal to any airport hotel in the world in which we've stayed. It is tops in virtually every category.

"very impressed with the cleanliness of hotel"

I stayed at the hotel the night of August 13th, and was very impressed with the cleanliness of hotel and even more so with the staff. This is the quietest airport hotel I have ever stayed in! Thank you for making a deliriously exhausted traveler’s experience the best it could be!

"Everything was clean and well organized."

I was very satisfied with my stay. Everything was clean and well organized. Presentation of the room was beautiful. I was so comfortable that I wished my stay was longer.

"conveniently located - less than 10 minutes from the Mall of America"

Had a wonderful stay at the Intercontinental at MSP Airport! The hotel had a wonderful setup for my friend's birthday weekend! The staff was wonderful and thankfully I was able to check in early so that I could get things set up. The hotel is conveniently located so that if you have a rental, you literally only have a 30 second ride. The hotel is also less than 10 minutes from the Mall of America. Next time, I will use the hotel shuttle to get the airport and utilize the light rail to get to points around town.

"excelled in customer service  -  OUTSTANDING"

Once again the the staff of the MSP Intercontinental excelled in customer service. I typically stay with another major hotel chain, but IHG is making me reconsider who I choose for lodging. This is not the first time the MSP Intercontinental has made it a point to accommodate my last minute needs and made me feel like a valued customer. Keep up the OUTSTANDING job MSP Intercontinental.... and Thank you for another wonderful stay!!!

"staff are very friendly and knowledgeable"

My room was very nice and comfortable, I slept amazingly well. Your staff are very friendly and knowledgeable. Thank you for making what was a bad day turned wonderful.

"Can’t wait to return!"

I’m giving up my Honor Points to stay at the Intercontinental. No comparison. Can’t wait to return!

"clean and fresh" 

This hotel is the perfect hotel for the short MSP layover. We had an early morning flight and arrived in MSP the night before. The shuttle to/from the hotel was prompt. Check-in/out was a breeze with helpful and friendly receptionists. We ate in the restaurant. Although the menu is limited it presented us with enough choices to please us all. We enjoyed our meal in the socially distanced eating area. Walter, our bartender, was efficient and friendly. We enjoyed our conversation and our meal. The entire hotel, from transportation to check-in to eating to departure, seemed clean and fresh. We will definitely stay here again!

"room was spotless and very comfortable"

After a long journey and arriving extremely tired. A little nervous in this time of the pandemic. I was extremely happy with the warm welcome, pleasant check in, the room was spotless and very comfortable. No hesitation in staying again for my next layover.